FAQs

We accept all major card payments online, including PayPal. In-store, we also accept all card payments and cash

We accept returns within 14 days of delivery for eligible items, unless otherwise stated in the product description.

Returned items must be unused, in their original condition, and returned complete as received. Customers are responsible for return shipping costs.

Refunds are issued in accordance with applicable laws and may vary depending on the customer's location.

If you receive a defective or incorrect item, you are entitled to a refund, replacement, or repair. Please contact us without undue delay so we can resolve the issue promptly.

Refunds are processed after inspection of the returned items and will be issued to the original payment method within a reasonable timeframe.

Any product-specific return conditions will be clearly stated on the product page.

You may change or cancel your order at any time before it is dispatched. Once it has been shipped, standard return or refund conditions will apply.

Most of our products come with a warranty. For items that are not covered, this will be clearly stated in advance before purchase.

We ship internationally to destinations worldwide. Our shipping methods are reliable, safe, and fast, ensuring your order arrives securely and on time.

We provide a tracking number as soon as your order is dispatched, allowing you to follow its progress at any time. If you need assistance or have any questions, our team is always at your disposal.