Privacy Policy

1. General Information
We take the protection of your personal data seriously. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order.

2. Data Controller
Optimtec GmbH
Schörütiweg 3, 5745 Safenwil, Switzerland
Email: info@optimcegmbh.com
Phone: +41 79 894 91 00

3. Data We Collect
We may collect the following personal data:

  • Name, address, and contact details
  • Payment and billing information
  • Order and transaction details
  • Communication data (e.g. emails or inquiries)
  • Technical data (e.g. IP address, browser, device information)

4. Purpose of Processing
We process your data for the following purposes:

  • To process and fulfill orders
  • To provide customer support
  • To improve our website and services
  • To comply with legal obligations
  • To prevent fraud and ensure security

5. Legal Basis (for EU users)
Where applicable, data processing is based on:

  • Contract performance
  • Legal obligations
  • Legitimate interests
  • Consent (where required)

6. Use of Shopify
Our store is hosted by Shopify Inc., which provides the e-commerce platform. Your data may be stored through Shopify’s systems in accordance with applicable laws.

7. Payments
Payments are processed through secure third-party providers. We do not store full payment details.

8. Cookies
We use cookies to ensure proper functionality and improve user experience. Where required, consent will be requested.

9. Data Sharing
We may share data with service providers (shipping, payment, hosting) and authorities where required by law. We do not sell personal data.

10. Data Retention
We retain data only as long as necessary or required by law.

11. Your Rights
You may request access, correction, deletion, or restriction of your data, depending on applicable laws.

12. Security
We implement appropriate measures to protect your data.

13. Contact
For any questions, contact: info@optimcegmbh.com